News and reports

The COVID-19 pandemic has changed the way that a lot of services are delivered, with a move away from face to face interactions and more occurring over the phone and via virtual means.

Since the beginning of the COVID-19 pandemic in 2020 we saw an increase in the number of people providing feedback on dentistry services, with a fall in the proportion of positive feedback regarding dentistry.

Since COVID-19 struck, the work of the Healthwatch Thurrock to support and listen to local people became more crucial than ever.
Find out about our resources and how we have engaged and supported people in 2020-21.

Healthwatch Thurrock conducted a survey to reflect the experiences of residents during the Covid-19 lockdown periods and the effects this has had on their Health and Mental Wellbeing.

With more and more services provided digitally, Healthwatch Thurrock set out to establish the internet use and access among older people.

Healthwatch Thurrock conducted a survey around services and quality of information received during the Covid-19 pandemic 2020.

Healthwatch Thurrock conducted a survey around services and quality of information received during the Covid-19 pandemic 2020.

A follow up to Healthwatch Thurrock's Cancer Conversations 2019 report.

Annual Report 2019-20 - Guided by You

Our annual report holds the work that we have carried out this year including the Targeted Lung Check support, Sexual Violence and Abuse Services as well as highlights of the year.

Healthwatch Thurrock were commissioned to conduct conversations with individuals to identify the quantity, source and consistency of information received by patients following diagnosis of cancer.

People with long-term conditions now account for over 50% of all GP appointments, 64% of all outpatient appointments and over 70% of all all inpatient bed days.

Healthwatch Thurrock was asked as an independent organisation to gather the views of children and young people, carers and parents about their experiences of using the Brighter Futures services.